Much like when we entertain guests in our home, businesses are expected to offer a professional yet welcoming feeling in their offices. How can you achieve that?
A lot of times customer loyalty is built on details we don’t put much thought into, like the color of the walls or the texture of the napkins. More frequently, though, they pick on things like the temperature of the place or the cleanliness of floors and washrooms.
Much like when we entertain guests in our home, businesses are expected to offer a professional yet welcoming feeling in their offices. This can be hard to achieve, but a general feeling of cleanliness plays a big role in getting customers to keep their business with you.
This is especially important when you’re in the food business sector. Since customers don’t have access to the prep areas or the kitchen, they tend to associate (as we all do) the cleanliness of every space of your business with, but most significantly that of the washrooms, with the state of the kitchen or prep area. We experience this whenever we go have lunch or dinner to a new place: realizing the place is clean is our first priority. It gives both customers and employees an invaluable peace of mind: they feel not only welcome, but safe.
Other business sectors, like medical facilities or meeting spaces, experience this kind of association too. Clean, soft surfaces become clean and sterilized instruments in a dentist office, a customer thinks, and they are usually right. But how can you ensure that your place of business will always be clean without disturbing your hours of operations?
This is a main concern of ours at Royal Services: we’re only in business if you are. We are partners. We are as concerned as keeping your business up and running as you are. We schedule our cleaning services around your needs and ensure that there will be as little disturbance to your everyday routine as possible. Once you welcome us in your place of business, you can concentrate in keeping your place running as usual; we’ll make sure it makes you and your customers feel welcomed, cared for, and safe.